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Rahul Malkani

Work Experience

GetSetUp, Inc.

Toronto, Canada

October 2021 to April 2022

PRODUCT LEAD

GetSetUp is on a mission to help a third of the world’s population, who are over 55, to learn new skills, connect with others, and unlock new life experiences.

At the company, I helped visualize business performance data to facilitate the leadership make strategic decisions.

ECFY Consulting Private Limited

Mumbai, India

March 2014 to September 2021

E.C.P.L is a boutique software firm, specializing in supply chain solutions. It is India's leading technology providers, for transportation and warehousing companies, and has a strong presence in South East Asia.

At the company, I drove innovation through product design leadership.

PRODUCT DESIGN LEAD

April 2016 to September 2021

Design Leadership

  • Established and managed a unified design language, style guide, and component library for the company

  • Spearheaded 2 end-to-end product UI/UX redesign initiatives

  • Worked on several high-concept product designs, e.g. a next generation 'mobile-first' business system

  • Conducted research, with clients and SMEs, laying the foundation of 3 B2B products, deployed at 40+ enterprises

Domain Versatility

  • Visualized a wide range of feature experiences, from GPS/IoT, to big data analytics, and recommendation engines

Process & People Management

  • Mentored a cross-functional project and engineering team to inculcate good design principles into their workflow

  • Routinely organized training workshops on process, design, and quality management subjects

MARKETING MANAGER

March 2014 to March 2016

Team Building

  • Help establish a marketing department from the ground up; created its KPIs, targets and outreach channels

  • Managed a team of 2, responsible for digital marketing campaigns that yielded a 50% increase in qualified leads

  • Developed an in-house marketing software and BI charts to supplement lead generation

Brand Management

  • Created and maintained a collateral repository (brochures, presentations and feature lists) for 10 products

  • Organized 5 exhibitions and 2 road-shows and participated in 6 Microsoft events to build industry relations

Market Research

  • Performed regular competitor analysis to improve product positioning and messaging

  • Aligned with the product team to execute client feedback campaigns, for product improvement

Education

Master of Business Administration

University of Mumbai, 2014

Equivalent to a 1-year Canadian Diploma

  • Member of the institute's social welfare group and job placement committee

  • Interned at India's largest conglomerate, Godrej, to help streamline their CSR department

Bachelor of Science (IT)

University of Mumbai, 2011

Equivalent to a 4-year Canadian Bachelor's

  • Built an online examination system, for students to prepare for collegiate-level entrance tests

Certifications

UI/UX Design

4-course specialization by Coursera

Excel Data Visualization

Course by Udemy

Accessibility for Web Design

Course by LinkedIn Learning

Diploma in Graphic Design

6-semester in-person course by Aptech

Agile with Atlassian Jira

Course by Coursera

UiPath: RPA

Course by LinkedIn Learning

Software Product Management

6-course specialization by Coursera

Creative Problem Solving

Course by Coursera

Machine Learning by Google

Course by Coursera

Big Data Analytics

7-course set by LinkedIn Learning

LinkedIn Recommendations

Skill Summary

Key Competencies

  • User-Centered Design Thinking

  • Design Process from Wireframing to Prototyping

  • Design System Management

  • Excellent Writing and Presentation Skills

  • Analytical Thinking and Problem Solving

  • Team Mentoring

Technology Know-How

  • UI/UX Design:

    • Affinity Designer, Illustrator, Balsamiq, Figma

    • ​InVision Studio, Adobe XD, Apple Keynote

  • Languages: HTML, CSS, SQL

  • Project Coordination: ​Atlassian Jira​, Whimsical

  • Data Analysis: Google Analytics, Microsoft Excel 

Notable Extras

  • Awarded Best Performer of 2018 by my employer

  • Actively assisted in team hiring and building

Languages

  • English (Native)

  • Hindi (Native)